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Management Lessons from the 1997 Labor Standoff at UPS
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An 8 page discussion of the management considerations which were inherent in the 1997 Teamsters labor strike against one of the US’s most successful and recognizable corporations. This paper outlines the situation leading up to the strike and breaks this situation down into appropriate management considerations. Bibliography lists 10 sources. PPupsLb.rtf
Filename: PPupsLb.rtf

COMPARISON OF CLASSICAL, PROGRESSIVE AND RISK LEADERSHIP
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This 3-page paper describes, compares and contrasts models of classical, progressive and risk leadership. Bibliography lists 1 source.
Filename: MTleacom.rtf

JIT IMPLEMENTATION AND THE CONCEPT OF CHANGE MANAGEMENT
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This 7-page paper discusses implementations of new systems in the workplace and challenges inherent in such implementation. Examples used include the Just in Time (JIT) system -- a method of quality management -- and how this system was successfully implemented at a company. Bibliography lists 6 sources.
Filename: MTjitman.rtf

Leadership, Interpersonal Skills and Decision-Making
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This 9 page paper outlines some basic principles related to leadership, communication, interpersonal skills and decision-making. In particular, this paper assesses the following: interpersonal skills in regards to interacting with others; leadership skills providing direction; written communication skills writing to others; oral communication skills talking and listening to others; perception skills identifying information; organizing and planning skills establishing course of action; decision making skills reach conclusions; decisiveness skills taking action; flexibility skills adapting to change. Bibliography lists 12 sources.
Filename: MHleader.wps

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